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Version: 3.1

Search for a user

Overview​

This flow describes how to find a user in Care. You can search inside an organization, a responsibility, or a department. You can also search the users list of a facility.

Pre-requisites​

  • You are signed in to Care.
  • You have the permissions listed below.

Permissions​

PermissionAccess
Can list Users in CareLets you search for and view user accounts.

Note: Every signed-in user can search for and view the basic profile of any other user. Care does not limit the results to the people you work with.

Steps​

1. Search inside an organization, a responsibility, or a department​

  1. Open the organization, the responsibility, or the department.
  2. Select the Users tab.
  3. Select Username or Phone Number in the search box.
  4. Enter the username or the phone number. Care shows the matching users as a grid of cards.
  5. Read the card to see the designation of the user in that organization, responsibility, or department.
  6. Use the pagination controls to see more results.

2. Search the users of a facility​

  1. Open the facility.

  2. Select Users. Care opens the Users Management page.

  3. Enter a username in the search box.

    Note: This page accepts a username only. It does not accept a phone number.

  4. Care shows all users who have access to the facility.

  5. Select Card or List to change the view.

Note: You can only read the facility users list. You cannot change a user from this list.

Note: Press Cmd + K to move the cursor to the search box. On Windows and Linux, press Ctrl + K.

Expected Outcome​

  • Care shows the users that match your search.
  • You click See Details on a card to open the profile of that user.
  • The card of an archived user shows an "Archived" badge in place of See Details.

Concepts:

Flows: